Shipping policy

Regular orders are processed in 1-3 working days. 
Custom orders are processed in 1-3 weeks.

Delivery times are estimated and not guaranteed and can take longer due to customs clearance in countries outside the EU, or other possible shipping delays. 

* Please note: Duties and taxes are NOT included in the total at check out.  Your order may be subject to import duties and taxes. Riice is not responsible for these charges if they are applied and are your responsibility as the customer. Please check your government's website for possible charges. 

Shipping times are estimates and are not guaranteed. We are not responsible for any delays or losses that occurred during shipment.

Please ensure your delivery address is correct. We are not responsible for items not received due to an incorrect or incomplete shipping address. Items marked undeliverable due to an incorrect shipping address will be reissued if and when they are received back and will incur a re-shipping fee.

If your package gets lost in transit, we will do everything possible to assist you. We are not responsible for packages once proof of delivery is generated.